If you wish to cancel your subscription, you can typically do so from within the Arvin product via sections such as 'Manage Subscription,' 'Billing,' or 'Account Settings.' These areas usually provide options to cancel or modify your plan. Should you encounter any difficulty locating these options or require assistance with the cancellation process, please do not hesitate to contact our customer support team directly at contact@arvin.chat.
For those who have signed up for a paid plan and wish to initiate a refund request, please contact us directly at contact@arvin.chat. Please note that refunds may take 5-10 business days to be processed. We will review your actual usage to determine if you qualify for a refund. To prevent malicious refund requests, we reserve the right to decline refunds at our discretion.
Please be aware that Arvin.Chat and Arvin.Business are distinct products with separate functionalities and purposes. Users are advised to pay close attention and ensure they are interacting with the intended Arvin product. Should you find that you have mistakenly engaged with or subscribed to the wrong product, please do not hesitate to contact our customer service team directly for clarification and assistance in resolving the matter.
